if you’re unable to add a product to your cart, it means the item is sold out. since each piece is unique in the collection and one-of-a-kind, there won’t be any restock. 

switzerland, germany, austria, france, italy, denmark, netherlands, norway, belgium, poland, portugal, sweden,

spain, romania, the united states of america and canada.

please note: shipping within switzerland is always free while shipping fees apply to international destinations.

learn more about our shipping rates below.

for orders within switzerland, please allow up to 5 business days.for international orders, please allow 1-3 weeks. 

all items are final sale and cannot be returned.

each piece has been hand selected with intention and is thoroughly inspected for any major flaws prior to becoming part of the collection. each item is professionally restored and made ready for you prior to shipping. as each piece has lived a life before, please be gentle and handle with care. 

switzerland: shipping is always FREE

europe: 30 CHF (germany, austria, france, italy, denmark, netherlands, norway, belgium, poland, portugal, sweden, spain, romania) shipping takes around 7-9 business days.

us and canada: 40 CHF. shipping takes around 10 -15 business days.

note: shipping cost does not include duty or custom charges that may be incurred upon shipment to other countries outside of switzerland. the customer is obligated to cover these costs.

once your order has been shipped, you’ll receive a tracking number. deliveries are made with swisspost within switzerland and DHL or FedEx for international shipping. 

you’ll receive a confirmation email once your order has been placed, confirming that we’ve received it and are processing it.

you can always contact us by sending us an email to hello@otravie.com